Effective Date: August 19, 2021
Joey collects, retains, and uses Personal Information/Protected Health Information (PI/PHI) from users to include the following:
Federal law requires us to obtain, verify, and record personal information – such as your full name, address and date of birth – in order to confirm your identity, social security number, and banking information.
Joey collects, retains, and uses PI from employees and Sub-Contractors including the following:
We may share your personal information in the following situations:
WE DO NOT SELL YOUR DATA TO THIRD PARTIES. AS A DIGITAL HEALTH COMPANY, WE FEEL THAT IT IS OUR DUTY TO PROTECT YOUR DATA TO THE GREATEST EXTENT POSSIBLE.
Under the Health Insurance Portability and Accountability Act (“HIPAA”), some health and/or health-related information that we collect as part of providing the Services may be considered “protected health information” or “PHI.” PHI is any information in a medical record that can be used to identify an individual, and that was created, used, or disclosed to a covered entity and/or their business associate(s) in the course of providing a health care service, such as a diagnosis or treatment. Protected Health Information (PHI) is the combination of health information and personally identifiable information (PII). Health information can be information that is created or received by a covered entity via any medium—verbal, written, electronically or otherwise.
What PHI do we collect? When you voluntarily provide your PHI to Us through our website or Apps and through your use of our Services, we store and maintain that PHI in our systems. Examples of PHI you may provide include:
HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed. Joey may use or disclose your PHI for treatment, payment, or healthcare operations purposes on behalf of covered entities, such as healthcare providers and health insurers, and other purposes permitted or required by law. We may also disclose your PHI to other companies or individuals that need the information to provide services to us. For example, we may provide information to third party companies that assist us with support or billing services now or in the future. These third parties are required by HIPAA to also keep the PHI confidential and secure.
HIPAA Acknowledgement Form
In order to obtain services with any health-related providers on the Joey platform, you will be required to e-sign a “HIPAA Acknowledgement Form” that states that you have had the opportunity to review the “Notice of Privacy Practices” document (aka “HIPAA Policy”) and that you understand how your PHI will be handled. Signing the “HIPAA Acknowledgement Form” does not mean that you agree with the policy or that you are signing away any legal rights that you might have.
The “Notice of Privacy Practices” simply states what your rights are under HIPAA and how we can use your PHI without your explicit permission, but if we wish to disclose your PHI in any other fashion outside of what is included within the “Notice of Privacy Practices,” we can only do so with your written authorization. If you do not sign the “HIPAA Acknowledgement Form, you will not be able to complete any consultations / appointments with any health-related providers.